The number of times I've been disappointed in food and customer service in Cedar City is shocking! Want to know how your employees are treating customers when you're not around? For $100, I'll go into your store, ask questions, note down names, and provide a full report back to you. $150 for restaurants, as I'll order food and tip staff.
If you have specific employees you want to check on, or certain requests, let me know and I can make it happen!
I will be pleasant and kind - unless you want me to be a "Karen" to see how they will respond to the situation.
I am the Customer Service Director at a company with a 4.8 star Google rating (out of almost 600 reviews) - I also oversee many other departments that intersect heavily with the customer experience.
Hit me up if you're unsure or have questions - I'd love to chat about customer service and how it can be improved.